FAQs

Do you accept insurance?

I do not currently offer direct insurance billing services. However, if your insurance plan includes out-of-network coverage, you can request reimbursement for your counseling services independently. Please inform me that you will be using out-of-network benefits. Additionally, I accept payments via FSA or HSA cards if your plan provides a flexible spending account option.

How much does each session cost?

  • First Intake Session - $125 (75 minutes)

  • Individual Standard Session - $100 (50 minutes)

  • Couples Standard Session - $120 (50 minutes)

What are the steps to schedule the first appointment?

Your first steps to get started with my counseling services are as follows:

  1. Contact Me: You can initiate the process by emailing me at janie@brighterpathcounseling.org, using the provided contact form on our website, or by giving me a call.

  2. Schedule Your First Appointment: Once you've made contact, you can schedule your initial appointment with me.

  3. Access to Online Portal: After scheduling, you'll receive access to my online portal. This portal will provide you with essential resources, intake paperwork, important documents, appointment reminders, and options for scheduling subsequent appointments for established clients.

Taking these initial steps will help you begin your journey towards counseling and accessing the support you need.

What happens in the first session?

During your first session, I will begin by reviewing the electronic paperwork you've completed. I will ask you questions to gain a deeper understanding of you and your unique situation. This session will provide an opportunity for you to discuss your reasons for seeking counseling and outline your treatment goals. I may ask additional questions to better comprehend your symptoms and concerns. Moreover, the initial session is a chance for you to ask any questions you may have for me, ensuring that you are comfortable and well-informed about the counseling process.

What is a good faith estimate?

A Good Faith Estimate is a document provided by healthcare providers to inform patients about expected medical service costs before treatment. It aims to offer transparency, enabling patients to make informed choices and adhere to a new law ensuring cost awareness, aiding in planning and budgeting. For more information, visit Understanding Costs in Advance.

Where are you located?

My office is located in Middletown (off Shelbyville Road) in the Franklin Square Condos. If you enter the complex from Old Harrods Creek Road, it is the SECOND building on the right (closest to Zeggs and Coals Artisan Pizza restaurants).

The address is 11603 Shelbyville Rd., Suite 5, Louisville, KY 40243.